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Pionex Review 2026
Pionex is a crypto exchange with trading bots built in, so you do not pay a bot subscription or hand an API key to a third party. The catch is that your coins sit on Pionex, the global site is not for US, UK or Canadian residents, and the US arm settled a multi-state compliance order in 2025.
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Our verdict
Recommended
The cheapest way to run grid and DCA bots, and a good first bot for small crypto balances. Keep only what the bots trade on the exchange, because Pionex holds your funds.
- Launched
- 2019 (it says it has operated for seven years)
- Global operator
- Marketa Trading Inc.; disputes go to ICC arbitration in Belize
- US operator
- Pionex Inc., Delaware, Princeton NJ, NMLS 2284360
- Licenses
- US state money transmitter licenses; 2025 consent order with NE, NC, OH and SD
- Pricing
- Bots free; spot 0.05% maker and taker, futures 0.02% maker, 0.05% taker
- Bot types
- Grid, infinity grid, reverse grid, futures grid, DCA, rebalancing, TWAP, trailing
- Custody
- Pionex holds your funds; it may use outside custodians
- US availability
- Global site excludes US residents; US platform (Webot, formerly Pionex.US) in 47 states
- Mobile app
- iOS and Android
What we like
- Bots cost nothing beyond the trading fee
- No third-party API key, so no key to leak
- Low 0.05% spot fee on the global platform
- US arm holds state money transmitter licenses and is examined by regulators
Watch out for
- Pionex has custody of your coins, so exchange failure is your risk
- Global site excludes the US, UK, Canada, Singapore and others
- 2025 consent order cited unlicensed activity and compliance gaps
- US platform's fees are higher than the global site's
What Pionex is
Pionex is a crypto exchange first and a bot platform second. You deposit crypto, pick a bot, set its parameters and it trades on Pionex's own order books. Because the bots are part of the exchange, there is no separate subscription and no API key to give to an outside service.
Its terms describe the bots plainly: every action follows a predetermined formula inside parameters the user sets and confirms, and no bot exercises discretion without user input. That is a useful counterweight to the "AI" label on its marketing. The site also has an AI section, but the core bots are rule-based.
Pricing and fees
Pionex does not charge for the bots. You pay the exchange's trading fee on each order the bot places, plus withdrawal fees that vary by coin and network. Deposits are free. The global fee page lists lower fees for VIP users without giving the tiers.
The US platform publishes its own fee schedule, listing a 0.1% maker fee and a 0.5% taker fee, with $0 ACH deposits and an $8 ACH withdrawal fee.
| Market | Maker | Taker |
|---|---|---|
| Spot (pionex.com) | 0.050% | 0.050% |
| Futures (pionex.com) | 0.020% | 0.050% |
| Leveraged tokens (pionex.com) | 0.100% | 0.100% |
| Spot (US platform) | 0.1% | 0.5% |
Bot types
The US platform says it has 11 built-in bots; the global site lists a similar set plus futures grid bots, which it advertises from 10 USDT. Grid bots work best when price moves sideways in a range, and can be left holding a falling coin or sold out early in a strong trend.
- Grid bot: buys and sells on a ladder of prices inside a range
- Infinity and reverse grid: grid variants with no upper limit or that start by selling
- Futures grid and leveraged grid: grids with leverage, which can be liquidated
- DCA bot: buys in steps and takes profit at a target
- Rebalancing bot: keeps a basket of coins at set weights
- TWAP, trailing and stop limit: order tools for splitting or protecting orders
Licenses and regulation
Pionex is two businesses. The global site at pionex.com is operated by Marketa Trading Inc., under English common law with arbitration in Belize. Its terms say neither Pionex Pte. Ltd. nor Pionex Inc. is the operator. The terms do not name a financial regulator for Marketa Trading Inc.
US customers use a separate platform run by Pionex Inc., a Delaware corporation in Princeton, New Jersey, with NMLS ID 2284360. Its license page lists money transmitter licenses or regulator approvals in most states, shows Alaska as denied and does not list New York. The homepage says it is available in 47 states. Announcements now call the US platform Webot, formerly Pionex.US. We could not open the FinCEN MSB register or NMLS Consumer Access entry ourselves, so the state list is as Pionex publishes it.
Security incidents and enforcement
We found no documented hack of Pionex. The documented issue is regulatory. In a consent order signed in May 2025, Nebraska, North Carolina, Ohio and South Dakota said a multi-state exam had found that Pionex Inc. did not collect sender and beneficiary details on transfers over $3,000, and had gaps in information security, permissible investments, surety bonds, record keeping and reporting.
The order also found that Pionex served customers in North Carolina and Ohio before it was licensed there, including at least 612 Ohio transactions totaling at least $293,000. Pionex paid $20,000 in penalties, $10,000 each to North Carolina and Ohio, and must send quarterly progress reports for two years. It did not admit wrongdoing.
Pionex says it keeps user assets separate from operating funds and publishes a Merkle tree proof of reserves above 100%. That is the company's own claim. Its terms also say it may hold assets with outside custodians and will not compensate losses at those providers.
- Turn on Google Authenticator and the withdrawal whitelist
- Keep only the bot's capital on the exchange
- Read the consent order if you are a US customer
Who Pionex suits
Pionex suits beginners and small accounts who want to try grid or DCA bots without paying a monthly fee, and anyone who does not want to manage API keys. It suits less well traders who want to keep coins at a larger exchange, who want custom code or TradingView webhooks across several exchanges, or who live in a country its terms exclude.
Our verdict
Pionex is the cheapest serious way to run rule-based crypto bots, and the built-in design removes the third-party API key risk that hurt 3Commas users in 2022. In exchange you take custody risk on Pionex itself, and the US arm's 2025 consent order shows its compliance has had gaps. Start small, test a grid bot through a full up and down move, and do not leave more on the exchange than the bot needs.
Frequently asked questions
Is Pionex free?
The bots are free. You pay the trading fee on each order: 0.05% for spot on the global site, and 0.1% maker or 0.5% taker on the US platform's fee page. Withdrawals carry coin and network fees.
Is Pionex legit?
It is a real exchange with a US arm, Pionex Inc., that holds state money transmitter licenses (NMLS 2284360). In 2025 that arm settled a consent order with four states over compliance gaps and pre-license activity, paying $20,000 without admitting wrongdoing.
Can I use Pionex in the US?
Not the global site, whose terms exclude US residents. US users sign up on the separate US platform, now branded Webot (formerly Pionex.US), which says it is available in 47 states.
Is Pionex available in the UK?
No. The global terms list the United Kingdom, Canada, the Netherlands, Spain, France, Singapore, Hong Kong and mainland China among restricted jurisdictions.
Does Pionex use real AI?
Its core bots are rule-based. Its own terms say each bot follows a fixed formula within parameters you set and exercises no discretion. Treat the AI marketing as a label, not a promise of returns.
Who holds my money on Pionex?
Pionex does. Your coins sit in your Pionex account, and its terms say it may use outside custodians and is not liable for their failures. That is different from API-key bots, where coins stay at your own exchange.
Sources
Every fact on this page comes from the pages below, checked on Oct 25, 2026. Rules and prices change, so check the current terms before you pay.